FAQ
Frequently Asked Questions (FAQ)
Welcome to the Activewear Pakistan FAQ page! Here, you’ll find answers to the most common questions about our products, shipping, returns, and more. If you don’t see your question here, feel free to reach out to us via our [Contact Us] page.
1. What types of products do you offer?
We offer a wide range of activewear, including tracksuits, T-shirts, sneakers, clogs, twinsets, and more to keep you comfortable and stylish during workouts or casual outings.
2. How do I place an order?
Simply browse our catalog, choose the product and size you want, add it to your cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.
3. What payment methods do you accept?
We accept major payment options, including credit/debit cards, bank transfers, and Cash on Delivery (COD) for your convenience.
4. What are the shipping fees?
We offer a flat standard shipping fee of Rs. 100 on all orders within Pakistan.
5. How long does shipping take?
Orders are typically processed within 1-2 business days. Standard delivery time is 3-5 business days after processing, depending on your location.
6. Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking link via email or SMS so you can monitor its progress.
7. What is your return policy?
We offer a 7-day return policy for unused items in their original packaging. For more information, please see our [Return Policy] page.
8. How do I know my size?
Check our [Size Guide] page to find the best fit. We recommend measuring your foot length and consulting our chart to choose the correct size.
9. Do you ship internationally?
Currently, we only ship within Pakistan but are working to expand our reach in the future.
10. How can I contact customer support?
You can reach us by email at Activewearpakistan@gmail.com or via WhatsApp at 03488085584 (WhatsApp only, no calls) from Monday to Saturday, 9 AM - 6 PM.
For further assistance, please contact our support team. Thank you for choosing Activewear Pakistan – we’re here to make your shopping experience seamless and enjoyable!